1fachai Privacy Policy – How Your Personal Data Is Collected and Protected

When you create a 1fachai account, we collect the personal information you provide during the registration process, including your full legal name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and ensure that your account is set up accurately and securely. You may also be asked to submit a copy of a government-issued identification document as part of the verification process, particularly before any withdrawal is processed. All registration data is stored securely and accessed only by authorised personnel for the purposes described in this Privacy Policy. Providing inaccurate registration information is a breach of our Terms and Conditions and may result in the suspension of your account.

1fachai collects transaction data related to deposits, withdrawals, and wagers placed on the platform, all of which are conducted in Philippine Peso (₱ PHP). This includes transaction amounts, timestamps, payment method types (such as e-wallets or bank transfers), and transaction reference numbers. We do not store full payment card numbers or sensitive payment credentials directly on our servers; payment processing is handled through secure third-party payment channels that maintain their own security standards and data protection measures. Transaction records are retained in accordance with applicable Philippine financial regulations and are accessible to you through your account dashboard. If you believe any transaction record in your account is inaccurate, you are encouraged to contact our support team promptly so that the matter can be reviewed.

When you access 1fachai through a mobile browser or any other device, we automatically collect certain technical data about the device and connection you are using, including your IP address, browser type and version, operating system, device identifiers, screen resolution, and the general geographic region associated with your connection. This technical data helps us ensure that the platform performs correctly across a wide range of mobile devices used by players across the Philippines and allows us to detect and respond to unusual access patterns that may indicate unauthorised account activity. Device data is not used to identify you personally beyond what is necessary for platform security and performance purposes. We do not sell or share device data with third parties for advertising purposes. This data is retained for the period necessary to fulfil the purposes outlined in this policy and in compliance with applicable retention requirements.

We collect data about how you interact with the 1fachai platform, including the games you play, the sections you visit, the frequency and duration of your sessions, betting patterns, and the features you use most often. This usage data is collected in aggregate and individually to help us improve the platform experience, personalise content where appropriate, and identify areas where players may benefit from additional support — including responsible gaming interventions where usage patterns suggest potential risk. Behavioural data is also used to detect fraudulent activity and ensure the integrity of the gaming environment for all registered players. We do not use this data to make automated decisions that have a legal or similarly significant effect on you without appropriate safeguards in place. All usage data is handled in accordance with the data minimisation and purpose limitation principles under applicable Philippine data protection law.

The 1fachai platform is strictly intended for individuals aged 18 years and older, and we do not knowingly collect or process personal data belonging to minors. If we become aware that personal data has been submitted by or on behalf of a person under the age of 18 — whether through registration, gameplay, or any other interaction with the platform — we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to monitor their children's online activity and to ensure that minors do not access the 1fachai platform through shared devices, shared accounts, or any other means. If you have reason to believe that a minor has submitted personal data to 1fachai, please contact our support team immediately so that we can investigate and act accordingly. The protection of minors' privacy is a matter we take seriously as part of our broader commitment to responsible gaming.

1fachai reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable Philippine data protection legislation, or changes to the services and features available on the platform. The most current version of this Privacy Policy will always be published on this page, and the effective date of the most recent revision will be indicated at the top of the document. Where a material change is made that significantly affects how your personal data is processed, we will make reasonable efforts to notify registered players through in-platform notifications or by other appropriate means before the change takes effect. Your continued use of the 1fachai platform after any update to this Privacy Policy constitutes your acknowledgment of the revised terms. We encourage you to review this page periodically to stay informed of how your personal data is being handled.